Repair Smarter, Not Harder;

Leveraging Microsoft technologies to improve the tenant experience

Are you battling with rising repair backlogs, increasingly frustrated tenants, and mounting operational costs? Gain practical insights into how housing associations are leveraging Microsoft Dynamics 365 Field Service to optimise repair processes, improve first-time fix rates, and improve tenant satisfaction.

This webinar reveals how AI and automation can reduce service backlogs, cut operational costs, and deliver exceptional tenant experiences.

Key Benefits:

• Smarter Enquiry Handling: Prioritise and route tenant queries with AI-powered automation.

• Optimised Scheduling: Ensure the right engineer is assigned to the right job, avoiding delays.

• Proactive Maintenance: Use AI insights to prevent costly emergency repairs and speed up inspections.

• Real-World Success Stories: Learn how others are transforming their operations with Microsoft solutions.