AI in Social Housing: Improving Repairs, Complaints and Compliance

Housing associations face growing pressure to improve services, manage risk and deliver more with limited resources.

In this on-demand demonstration, you'll see how AI in social housing can help housing providers uncover the root causes behind complaints, predict repairs before failures occur and prioritise urgent tenant issues.

Discover practical applications of AI across damp and mould complaint management, predictive repairs, tenant repair triage and regulatory insight, and see how connected data can help organisations improve efficiency, reduce risk and deliver better outcomes for residents.

Speaker

Oliver Sinclair, Chief Technology Officer, Crimson

Oliver Sinclair helps housing associations unlock the value of their data through AI, analytics and Microsoft technologies. He works with providers across the UK to improve repairs, asset management, customer services and regulatory insight, enabling more proactive, data-driven decision-making.